Password rules:
Passwords are case sensitive and must be a minimum of 4 characters
Any passwords that are imported will be changed to lowercase upon import
When users are added manually on the dashboard and the auto-generate password feature is in use, passwords will be changed to lower case
When users are added or changed manually via the dashboard and the auto-generate password feature is not in use, passwords will be retained in the case you enter them
Your Client Services team can help you customize a password hint to help your learners.
When creating login IDs and passwords, the apostrophe (') is not allowed.
When creating login IDs and passwords, the following special characters are allowed:
! exclamation point " double quote # number sign $ dollar sign % percent sign & ampersand ( left parenthesis ) right parenthesis * asterisk + plus sign , comma - hyphen . period/decimal point / forward slash : colon |
; semicolon < less than sign = equal sign > greater than sign ? question mark @ at sign [ left bracket \ backward slash ] right bracket ^ caret _ underscore ` accent grave { left curly bracket } right curly bracket ~ tilde |
The landing page you see upon login depends on your role:
All users with level 1 roles are directed to My Training upon login
All users with roles that are levels 2-4 are directed to the
Manager's Dashboard if they have permissions for 1 location, or to
the Dashboard Summary if they have permissions for more than 1 location
Note: Users with levels 2-4
roles who also have permissions to access the Campus home page, will
still land on the Manager's Dashboard or Dashboard Summary upon login
All users with level 5 roles are directed to Campus Home upon login